Course overview: 

It’s easy to just give someone a solution when they have a challenge, but if we always do that we’re in danger of creating a dependent workforce who don’t think for themselves. Coaching is all about enabling people to find their own answers or next steps. It helps people unlock their potential and develop into an independent thinker – ultimately saving us managers time in the future as well as helping them! In this one-day session, you’ll learn how to apply this invaluable technique as a line manager.

Here is what the session will cover: 

Welcome and Introduction 

To kick off the day, we will be connecting with our learners, understanding their needs and objectives, and setting the environment so everyone can get the best out of the session.

What do we mean by coaching?

This term is used in many different contexts. We want to first of all make sure we’re super clear on what we mean by the technique of coaching; what it is, and what it is not. 

Listening and questioning skills 

The two core skills that sit behind the technique of coaching. We’ll explore the application of both through the lens of coaching, with plenty of opportunity to practice. 

Coach! 

For the rest of the day, you will have the opportunity to literally coach your fellow learners. You’ll work with real situations and practice the technique with live feedback from our facilitator. During this practice, you’ll refine your own coaching style.

Close

We’ll wrap up with key takeaways and reflections to help you apply what you’ve learned.